I have recently reserved number 4 at Oakborne and I would like to show my gratitude on the service that your Sales Advisor provided. During this process I have received nothing but a 5 star service and if the end product is half as good as the quality of customer service provided I will be very happy.
I have heard many great things about the Wyatt product and that buying a house can be a very stressful process and although there is a long way to go before completion, I am very confident that I will not experience any of this based on the service provided so far
Once we had seen the houses on offer at Brimsmore and chosen one suitable for our needs, we knew a move was the right thing.
The quality of the house was the deciding factor for us. The finish and fittings and layout in general more than make up for the fact that we are not in a traditional rural setting. The thing that sold it to us in the end was the very large kitchen/diner which covers the ground floor – giving us so much space for a toddler and for a growing family. It is really great and is working really well for us – we are decorating the house as we want it and we have enjoyed meeting the neighbours – it is all very exciting.
We already feel very settled professionally and are very happy with how things are working out for us both at work and at home. We have a pleasant commute which takes us through the beautiful Somerset and Dorset countryside. We also feel there is a noticeable difference in our lifestyle. We are doing nice things as a family and also with the wider family too. Our overall standard of living has definitely improved.
I feel very settled – we are living in a long term, sustainable, high-quality house in which we can bring up a family. When we are not at work we can really enjoy our home and the surrounding area and spend time as a family. We both feel our life at Brimsmore is more relaxed.
We wanted to get in touch to tell you how proud we are to have such a beautiful home at Brimsmore. Our children are loving their new home as are we.
We have been so pleased with the support we have received through the entire process. Penny and Tara were fantastic in helping us through the complicated process of house buying. Once moved in your site team have been great especially Richard and Aaron. Nothing has been too much trouble from helping to move a mattress to fixing a leaking shower. We expected to have a few snags what we didn't expect was the swift response from your team. The contractors who have been in to fix bits and pieces have been lovely and friendly and very approachable when it comes to questions.
We loved the thoughtful welcome pack and the beautiful flowers were super.
We are really enjoying being part of the Brimsmore development.
We moved into our new home at the beginning of December. We are writing to say a very big thank you to your staff. In the run up to Exchange and then Completion the girls in your Sales Office could not have been more helpful. I have to say that they knew exactly what was going on with our chain and always kept us informed with progress.
Richard Coles and John Olds, in particular, provided an excellent service once we had moved in. Snagging problems were dealt with promptly and they always made the time to listen to our problems and offer advice.
We wish you all the best with the rest of the Development which we believe is a credit to Yeovil.
My wife and I would like to thank Wyatt Homes and the members of the Company who have made our move into Brimsmore so brilliant. We arrived on the 15th of September and have settled in to our fantastic new house on plot 40 with great satisfaction.
The service of the Customer Care members has been excellent and in particular Mr John Olds, Assistant Site Manager, has been very helpful solving the minor issues we had after arriving and settling in.
We would thoroughly recommend moving to the Brimsmore Development.
Having just moved into plot 4, we would like to express our thanks and gratitude to your staff on the Brimsmore development. In particular, Sally, Tara and Helyn for helping us through a traumatic time, (as house moves seem to be) and to your site manager, John, whom I can't speak highly enough of for all his help in sorting out minor problems as they occurred. We couldn't have asked for a more professional, courteous and motivated team to make the transition to our new home as painless as possible.
Having recently moved into our new house, we would like you to know how pleased we are with everything. The quality of the build, the fitting, the workmanship and your staff. Everyone has been most helpful and obliging, from the sales team to site managers and the staff in your Poole Headquarters. Nothing was too much trouble and we always felt they would do their best for us. The site staff have also been very accommodating when we have visited during the build and were all very friendly. The house was left in an immaculate condition which we were particularly grateful for as both of us have had recent surgery which left us with temporary mobility problems. Thank you also for the welcome pack of goodies, flowers and instruction manual which were all received with gratitude. We have had several new houses and this was our best experience. We would not hesitate to recommend your firm to anyone.
Many people want to move for different reasons, for our family we wanted better schools for our two girls and started looking early this year, we looked at many developments over most of Dorset and Somerset, we came close to purchasing one of the David Wilson homes, we were aware of the Brimsmore development and once we had visited we knew this was the site for us.
I believe my Wife Vix met initially with you, and subsequently with Sally who was (and still is) fantastic, she offered an encyclopaedic knowledge of the site and the houses, she listened to us when we spoke about what ideal home would be, and was instrumental in helping us buy our home.
Since our offer was accepted, Sally, Tara and Helyn have been extremely helpful, courteous and professional, if you want to move house this is the service we would ideally want, and this is why I am taking the time to thank them all, too often things are taken for granted, but when people go above and beyond then we believe it should be celebrated.
We also need to thank Richard (Site Manager) and his team, again for making the transition smooth and setting the bar very high.
We haven’t bought a house, you have sold us a Home, thank you so very much.
The only other accolade I can offer is that I would absolutely recommend the site, homes and team, without hesitation.
I have been meaning to write to you for sometime now to let you know how delighted I am with my new home in Chapel Fields South Petherton.
I have been in my new property now for just over nine months. My house has been constructed and finished to a very high standard and I would like to congratulate Wyatt Homes on this.
Nothing has been too much trouble. In fact all of the site staff that I have had contact with have been polite and courteous. I am so pleased that I purchased a Wyatt Homes property as it is truly a quality house.
I would highly recommend purchasing a Wyatt Homes property to any prospective buyer as they will not be disappointed. Thank you for making my move to somerset such a happy one!
We have lived in the wonderful village of South Petherton for over sixty years, we wanted to invest in property and thought that South Petherton would be a great place for that investment.
Having seen the first phase of the award winning 'Chapel Fields' development from start to completion, we made a conscious decision to invest in the second Phase by having 2 properties, Numbers 1 & 3 Granary Close built for our Canadian grandchildren by Wyatt Homes.
We watched the houses being built from footings to the completion, We were very lucky to be able to take photos to send to my son and daughter- in-law, who life in Vancouver, every week so they too have a record of the build.
We left the specifications to Wyatt Homes and having now taken over the houses we are very impressed with everything, inside and outside, the kitchen is really great. No upgrades or extras were needed, unlike other developments in the area.
Throughout the build the site manager has been very helpful, knowledgeable, answering any questions and, although very busy, approachable.
Through winter, (and boy was there some rain,) and summer the 'Chapel Fields' development site was managed efficiently and kept clean and tidy.
Being a 'local' I have not heard any detrimental comments regarding the development, only complimentary. I don't think there have ever been any complaints regarding causing a nuisance with noise, mud on the road ( always kept clean, ) which was appreciated by the neighbours.
The second phase is still under construction and because some homes are now occupied, including number 3, the site remains very clean and tidy.
In conclusion every department of Wyatt Homes has been very helpful and we would certainly recommend anyone thinking of buying property on a Wyatt Homes development to go ahead with confidence knowing that they would get a great house.
I just wanted to put pen to paper to say how helpful and supportive both Sally and Tara were regarding the purchase of my new home.
It was a very trying time for me and nothing was ever too much trouble. They were both always very polite and accommodating whenever I called in or telephoned, always keeping me informed of the current situation.
As a first point of contact, I have to say they are a real asset to Wyatt Homes. Even now, I know I can go to either of them or Lee regarding any issues I have regarding my new home.
This has been my first new house and am very pleased with it. I feel very much at home and look forward to many happy years here.
We moved to Brimsmore in August 2015 and would like to say what a fantastic house we have and what stands out is the quality and finish of the property.
Mr David Wyatt should be a proud man for getting these high specs, his workforce seem dedicated to build these properties to his standards.
Lee his Site Manager is a pleasure to deal with and nothing whatever is too much bother (really nice man). Sally in the sales office was a diamond and made our purchase as smooth and worry free as possible.
100% satisfied and know we will be happy here for many a year.
After much searching in Somerset my brother said that he had passed a new site when taking his car in for service. That site was Brimsmore.
On our initial visit, looking at quite a few designs, we went away to think about it. My husband and I were very impressed with the design and quality of build.
We came back for a second visit and then had a short list of four houses which were equally as impressive. Returning home we put our house on the market and a deposit on our favoured house, Rushmore, which gave us the space and southerly facing garden that I so wanted.
The whole site attracted us as to what it would eventually be with a pond and walks all around the whole of the new village. We moved in in late May and everyone has been very welcoming and helpful. We would recommend this new village to anyone looking for a home.
From receiving the initial drawings to completion, Wyatt Homes have exceeded our expectations and we are so thrilled to now be living in our truly stunning home.
With some expert recommendations initially with the design and the entire Wyatt Homes team during the construction, the quality of build is simply stunning and not a single compromise was made with materials or quality above or below ground under the caring eye of David Wyatt. Our sincere thanks and appreciation go to everyone at Wyatt Homes and in particular Andy our site manager who went out of his way to ensure the entire build went to plan and who picked up more snags at the end then we did.
Despite this being the ultimate home of our dreams, the only snag remaining is that we would like to do it all again because it has been such a great experience dealing with a builder of this calibre who really cares.
We are finally beginning to get sorted out following our recent move to Stanbridge Lakes, Romsey and would thank Helen for her help with the variations and administration.
Also, just to say what a pleasure it has been dealing with Lee on site. His input before completion and subsequent support with snagging, organising supplier visits and so on has helped make the whole process as smooth and stress free as these things can be!
We have worked with some excellent project/site managers in the past, in both a personal and business contexts, and Lee is up there with the very best. We feel sure the company knows this already but maybe you could pass on the feedback to the management team with our thanks.
Its been a few months now since moving in to the wonderful Stanbridge Lakes development and I cannot stress enough how much your company and team have impressed me. Everyone worries about moving house but your team from Helen & Anton through to Lee have made it a total pleasure.
From the sale, it felt like we were being treated with the customer service you rarely see from builders today, from meeting our specific requests through to how perfectly you ensured our move day was flawless. Furthermore, the endless care, focus on quality and determination to build a truly stunning home shows through. From the thoughtfulness of your design through the unbelievable build quality to the exceptional after sale service I cannot raise fault.
Throughout the period, your site manager Lee has demonstrated fantastic focus on ensuring the house becomes a home you so want to live in. A huge thank you to your whole team, you’ve built a company and a home that makes people very happy!
Don’t ever change as I’m very proud to own a Wyatt Home!
Having lived in the area for the last ten years, we were delighted to see a new housing development appear in our favourite location of South Petherton.
We were able to see the houses being built right from the start and were immediately impressed with the build quality from Wyatt Homes. The standard ‘spec’, particularly the kitchens and bathrooms, was excellent. What most other builders would only include as an upgrade, Wyatt put in as standard.
The sales office on site was very knowledgeable and friendly. They went out of their way to smooth the process of buying the property and keeping everyone informed of progress.
Also the site manager has been very approachable and helpful in sorting out any minor issues before and since moving in.
We are extremely happy with our energy efficient Wyatt home and look forward to many years with lower heating bills.
We moved into our Wyatt Home in South Petherton, Somerset just before Christmas 2013. We required changes to the en suite bathrooms and wooden floors laid in the sitting room and hall. The staff at Wyatt headquarters went out of their way to make certain that the bathrooms were redesigned and all work was completed in time for us to move in despite a very tight schedule.
The house is built and finished to a very high standard. The heating system and the high specification insulation make it warm and cosy and we find we have the heating on for fewer hours than we did in our house in Spain in the winter. The site manager has gone out of his way to ensure that the few snags we have found were rectified quickly and efficiently. Indeed, all the on-site tradesmen are pleasant, helpful and polite.
Although some houses on the site are still under construction, the site has always been kept clean and tidy despite the appalling weather we’ve had this winter.
We know we made the right decision in buying a Wyatt Home and have no hesitation in recommending them wholeheartedly.
We thoroughly enjoy living at 'Vision' with its spectacular views capitalised on by the designers. We really appreciate the standard of workmanship throughout, and the major internal alterations David Wyatt was prepared to make to accommodate our needs have enabled us to continue living here. Like all new builds, there have been issues to resolve. These have been dealt with efficiently, and we have been given help with matters beyond what could be expected of a developer.
I am writing on behalf of my wife and myself to express to you personally our appreciation for providing us with our beautiful new home at Brushwood, Upton.
We would like to thank Amanda, Helen and Anton for their always courteous advice and assistance and in particular we would wish to place on record our appreciation for the excellent efforts of your site staff, tradesmen and sub contractors.
As a consulting building services engineer for over 40 years I have been in the construction industry for a long time and can confirm that the standards of workmanship, finish and attention to detail evident in our home are the best I have seen in the domestic housing market.
Your site manager has always been readily approachable, courteous and unfailingly helpful in the person of Dave Vater and the same can be said for the tradesmen he supervises. They have all been very helpful in particular Andy and Troy.
Following the completion of my purchase of [Belmont Drive], I feel I must write and compliment you on everything to do with this house.
Lee House has helped ease the trauma which is usually associated with moving house. From our first visit to Site, to the day of completion he has been courteous, professional, helpful and a great ambassador for your company.
All the trades on Site, expressly, Mike, Howard, Martin, Steve, Phil and Pete, with whom we have had dealings, have produced a house of quality seldom seen in this day and age. Last but not least a thank you to Helen in the office.
We are absolutely delighted with our new home and thank you most sincerely for the care and thoughtfulness you have put into it.
I felt that I must write to congratulate you on the splendid way in which your company has successfully completed your development here in Bere Regis.
The high quality of the work speaks for itself but it is not only the very pleasing result which is so admirable, but the way in which you accomplished it your entire staff were gentlemanly and efficient and it has been an absolute pleasure to have them working in such close proximity to our premises.
I would like to particularly mention Roy Savage and Danny Hawkins, both of whom behaved impeccably with careful concern about the effect that the construction site works would have upon the neighbouring occupiers and they caused us no trouble whatsovver: I think I will be sorry to see them go.
I realise that these high standards emanate from the top so I venture to thank you personally for the way in which the company, under your direction, achieved such a high standard.
In conclusion may I add the thanks of my family for your choice in the name for the site. I am sure that my mother, whose garden formed a large part of the site, would have been immensely pleased.